California Privacy Notice

Last updated: May 26, 2026

This California Privacy Notice supplements the SiteEngine Privacy Notice and applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act and related regulations (“CCPA”), applies to SiteEngine Web Services LLC, a Florida limited liability company, doing business as SiteEngine, North Georgia Web, and North Florida Web (“SiteEngine,” “we,” “us,” or “our”).

If SiteEngine is not currently subject to the CCPA because it does not meet the statutory applicability thresholds, this California Privacy Notice is provided for transparency and may be applied voluntarily, contractually, or where required by applicable law.

This California Privacy Notice applies to personal information collected through SiteEngine websites, client portals, support channels, billing systems, hosting services, managed WordPress services, web design services, professional services, domain services, email services, SMS/text messaging, analytics, advertising, consent-management systems, and related services.

1. Notice at Collection

At or before the point of collection, SiteEngine may collect the categories of personal information described in this California Privacy Notice and in the SiteEngine Privacy Notice.

We collect personal information for the business and commercial purposes described in this notice, including service delivery, account management, billing, support, security, domain management, analytics, advertising, marketing where permitted, consent management, legal compliance, fraud prevention, and business operations.

We retain personal information for the periods described in this notice and in the SiteEngine Privacy Notice, or according to criteria based on the nature of the data, service relationship, legal requirements, security needs, tax and accounting requirements, dispute needs, backup schedules, and legitimate business purposes.

2. Categories of Personal Information Collected

In the preceding 12 months, SiteEngine may have collected the following categories of personal information:

  • Identifiers: Name, business name, alias, mailing address, email address, phone number, IP address, account identifier, domain registrant information, support identifier, device identifier, and similar identifiers.
  • Customer records information: Billing records, account records, payment status, transaction records, service records, contact information, and support records.
  • Commercial information: Services purchased, services considered, invoices, renewals, cancellations, support history, transaction records, service preferences, and customer relationship information.
  • Internet or electronic network activity: Log data, analytics data, cookie data, localStorage data, device data, browser data, referral data, website activity, form activity, client portal activity, consent activity, and diagnostic data.
  • Geolocation information: Approximate location inferred from IP address or related technical information.
  • Audio, electronic, visual, or similar information: Support communications, call notes, emails, chat messages, form submissions, SMS messages, screenshots, uploaded files, and similar records.
  • Professional or employment-related information: Business role, company name, business contact information, account authority, and professional contact details.
  • Inferences: Service preferences, account status, likely service needs, marketing segments, support needs, and customer relationship insights.
  • Sensitive personal information: Account login credentials, security information, precise information required for account access, contents of communications where SiteEngine is not the intended recipient, and other information treated as sensitive under applicable law where collected.

3. Categories of Sources

SiteEngine may collect personal information from the following categories of sources:

  • You directly.
  • Your employees, contractors, agencies, vendors, or authorized users.
  • Client portal registrations, orders, support tickets, invoices, payment activity, and account activity.
  • Website forms, quote forms, contact forms, support forms, newsletter forms, and service signup forms.
  • Hosting systems, WordPress systems, server logs, DNS systems, security tools, monitoring tools, and backup systems.
  • Domain registrars, registries, DNS providers, and domain-management platforms.
  • Payment processors, billing systems, fraud-prevention tools, and accounting systems.
  • Email, SMS, CRM, analytics, advertising, consent-management, and marketing platforms.
  • Public sources, business directories, search engines, social platforms, and third-party business information providers.
  • Third-party systems you authorize SiteEngine to access, configure, maintain, or support.

4. Business and Commercial Purposes

SiteEngine may collect, use, retain, and disclose personal information for the following business and commercial purposes:

  • Providing, operating, maintaining, securing, and improving services.
  • Creating, managing, authenticating, and supporting accounts.
  • Processing orders, invoices, payments, renewals, cancellations, refunds, and collections.
  • Registering, renewing, transferring, managing, troubleshooting, and supporting domains and DNS records.
  • Providing hosting, website maintenance, managed WordPress services, backups, monitoring, migrations, and technical support.
  • Designing, developing, launching, migrating, troubleshooting, optimizing, and maintaining websites.
  • Providing professional services, consulting, reporting, analytics setup, tracking setup, marketing support, and related work.
  • Responding to support tickets, contact requests, quote requests, sales inquiries, and service questions.
  • Sending service notices, billing notices, domain notices, support updates, security notices, legal notices, appointment reminders, and transactional communications.
  • Sending marketing communications where permitted.
  • Configuring analytics, advertising, conversion tracking, Customer Match, and related tools where permitted.
  • Recording, managing, and honoring privacy preferences, cookie preferences, consent choices, SMS opt-outs, email unsubscribes, and advertising preferences.
  • Maintaining consent records and audit trails.
  • Detecting, preventing, investigating, and responding to fraud, abuse, malware, phishing, spam, unauthorized access, security incidents, and policy violations.
  • Complying with legal, tax, accounting, registrar, registry, ICANN, payment, platform, contractual, and regulatory obligations.
  • Establishing, exercising, or defending legal claims.

5. Categories of Personal Information Disclosed

In the preceding 12 months, SiteEngine may have disclosed the categories of personal information listed in Section 2 for business purposes to the categories of recipients listed in Section 6.

The specific categories disclosed depend on the services used, the customer relationship, the systems involved, the purpose of processing, and applicable legal or contractual requirements.

6. Categories of Recipients

SiteEngine may disclose personal information to the following categories of recipients:

  • Hosting providers, cloud providers, data centers, CDN providers, DNS providers, security vendors, monitoring vendors, and backup providers.
  • Payment processors, billing platforms, accounting providers, fraud-prevention services, and collection providers.
  • Domain registrars, registries, DNS providers, ICANN-related providers, privacy or proxy providers, and domain-dispute providers.
  • Email providers, SMS providers, messaging platforms, carriers, aggregators, CRM tools, form tools, support tools, and client portal providers.
  • Analytics providers, advertising platforms, tag managers, conversion-tracking tools, and marketing platforms.
  • Consent-management tools, audit tools, logging tools, and privacy-compliance tools.
  • Professional advisors, such as lawyers, accountants, insurers, auditors, and consultants.
  • Government agencies, law enforcement, courts, regulators, registrars, registries, payment processors, platforms, or other parties when required or permitted by law, legal process, contract, policy, or security need.
  • Customers, account owners, authorized contacts, or client representatives where needed to provide services.
  • Third parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
  • Other parties with your consent or at your direction.

7. Sale or Sharing of Personal Information

SiteEngine does not sell personal information for money.

Some analytics, advertising, remarketing, conversion tracking, or similar technologies may be considered a “sale” or “sharing” of personal information under California law if they involve cross-context behavioral advertising or certain disclosures to advertising technology providers.

Where applicable, SiteEngine will provide a method to opt out of sale or sharing of personal information, such as a cookie preference tool, consent banner, browser-recognized opt-out preference signal, or other available method.

SiteEngine does not sell or share SMS opt-in consent or SMS opt-in data with third parties for their independent marketing purposes.

8. Categories Sold or Shared

In the preceding 12 months, SiteEngine may have shared the following categories of personal information for cross-context behavioral advertising where advertising tools were enabled and where applicable law treats that activity as sharing:

  • Identifiers, such as cookie identifiers, device identifiers, IP address, hashed identifiers, or similar advertising identifiers.
  • Internet or electronic network activity, such as page views, referral data, campaign data, click data, interaction data, and conversion events.
  • Inferences, such as marketing segments or service-interest indicators.

SiteEngine does not knowingly sell or share personal information of consumers under 16 years of age.

9. Sensitive Personal Information

SiteEngine may collect sensitive personal information only as reasonably necessary for account access, security, service delivery, fraud prevention, legal compliance, customer support, or other permitted purposes.

SiteEngine does not use or disclose sensitive personal information for purposes that would require a right to limit unless we provide a method to exercise that right where required by applicable law.

Examples of sensitive personal information may include account login credentials, security information, and certain communication contents or precise information where collected in connection with services.

10. Retention

SiteEngine retains personal information for as long as reasonably necessary for the purposes described in this California Privacy Notice and the SiteEngine Privacy Notice.

Retention periods vary by data type, service relationship, legal requirement, security need, tax and accounting requirement, dispute need, backup schedule, consent-record need, and legitimate business purpose.

Consent receipts and audit records may be retained for the period configured for the applicable site or service. SiteEngine’s consent-management system may use site-specific retention settings for consent receipts.

We may retain certain information after account closure where necessary for billing, tax, legal, security, fraud prevention, dispute resolution, compliance, backup integrity, or legitimate business purposes.

11. California Privacy Rights

Subject to applicable law and verification, California residents may have the following rights:

  • Right to know: The right to know what personal information we collect, use, disclose, sell, or share.
  • Right to access: The right to request access to specific pieces of personal information we maintain about you.
  • Right to delete: The right to request deletion of personal information we collected from you, subject to exceptions.
  • Right to correct: The right to request correction of inaccurate personal information.
  • Right to opt out: The right to opt out of the sale or sharing of personal information.
  • Right to limit: The right to limit the use and disclosure of sensitive personal information where applicable.
  • Right to non-discrimination: The right not to be discriminated against for exercising California privacy rights.

12. How to Submit a California Privacy Request

You may submit a California privacy request by contacting SiteEngine at:

Privacy: privacy@siteengine.io
Phone: (850) 368-9833

You may also submit requests by mail to:

SiteEngine Web Services LLC
Attn: Privacy Request
931 Claeven Circle
Ft. Walton Bch., FL 32541
Okaloosa County
United States

13. Verification of Requests

SiteEngine may need to verify your identity before responding to a request to know, access, delete, or correct personal information.

Verification may require information such as your name, email address, phone number, account information, service relationship, invoice information, domain information, or other information reasonably necessary to confirm your identity and authority.

If we cannot verify your identity or authority, we may deny the request or request additional information.

14. Authorized Agents

You may use an authorized agent to submit a California privacy request where permitted by law.

SiteEngine may require proof that you authorized the agent to act on your behalf. We may also require you to verify your identity directly with SiteEngine or confirm that you gave the agent permission to submit the request.

SiteEngine may deny requests from agents who do not provide sufficient proof of authorization.

15. Opt-Out of Sale or Sharing

If SiteEngine engages in activity considered a sale or sharing of personal information under California law, you may opt out through available privacy controls, consent-management tools, cookie preference tools, opt-out preference signals, or by contacting privacy@siteengine.io.

Where a cookie or consent banner is available, you may use it to reject or limit non-essential advertising or analytics technologies.

You may also use a browser or extension that sends a legally recognized opt-out preference signal, such as Global Privacy Control, where required and technically feasible.

16. Global Privacy Control and Opt-Out Preference Signals

Where required by applicable law and technically feasible, SiteEngine will honor legally recognized opt-out preference signals for applicable processing.

Because technical standards and legal requirements vary, SiteEngine may process different browser signals differently depending on the applicable site, configuration, jurisdiction, and available tools.

If you use different browsers or devices, you may need to set your preferences separately on each browser or device.

17. Limit Use of Sensitive Personal Information

SiteEngine uses sensitive personal information only for purposes reasonably necessary to provide services, secure accounts, process transactions, prevent fraud, comply with law, respond to requests, maintain service quality, or as otherwise permitted by applicable law.

If SiteEngine uses or discloses sensitive personal information for purposes that trigger a right to limit, SiteEngine will provide a method to exercise that right where required by law.

18. Non-Discrimination

SiteEngine will not discriminate against you for exercising rights under the CCPA.

For example, SiteEngine will not deny goods or services, charge different prices, provide a different level or quality of service, or suggest that you may receive different treatment because you exercised a CCPA right, except as permitted by law.

19. Financial Incentives

SiteEngine does not currently offer a financial incentive or price or service difference in exchange for the collection, retention, sale, or sharing of personal information.

If SiteEngine offers a financial incentive in the future, we will provide a notice of financial incentive where required by law.

20. Customer Website Data

If SiteEngine processes personal information on behalf of a customer through a customer website, form, hosting account, CRM integration, analytics tool, advertising tool, or similar service, SiteEngine may act as a service provider, contractor, processor, or subprocessor.

In that context, the customer is generally responsible for receiving, evaluating, and responding to California privacy requests relating to the customer’s website or business.

If SiteEngine receives a request involving customer-controlled personal information, SiteEngine may refer the request to the customer or process it according to the customer’s documented instructions.

21. Service Provider and Contractor Processing

Where SiteEngine processes personal information as a service provider or contractor under the CCPA, SiteEngine processes that personal information for the business purposes described in the applicable agreement and this notice.

SiteEngine will not sell or share customer personal information processed as a service provider or contractor, retain, use, or disclose it outside the direct business relationship with the customer, or combine it with personal information from other sources except as permitted by applicable law.

SiteEngine may use customer personal information to provide services, detect security incidents, protect against fraudulent or illegal activity, maintain or improve service quality, comply with law, and perform other permitted service-provider or contractor purposes.

22. Consent Management and California Rights

SiteEngine may use consent-management tools to record and honor cookie, analytics, advertising, personalization, and privacy preferences.

Consent records may include consent state, receipt ID, policy version, banner version, Google Consent Mode state, timestamp, page URL, referrer URL, hashed IP address, hashed user agent, and related metadata.

Where configured, consent tools may support California opt-out requests by limiting advertising, analytics, sale, sharing, or personalization activity to the extent supported by the applicable tools and required by law.

23. Children

SiteEngine services are intended for businesses and adults.

SiteEngine does not knowingly sell or share personal information of consumers under 16 years of age.

SiteEngine does not knowingly collect personal information from children under 13.

24. Changes to This California Privacy Notice

SiteEngine may update this California Privacy Notice from time to time.

Updated versions will be posted on our website with a revised “Last updated” date.

Your continued use of SiteEngine websites or services after an updated California Privacy Notice is posted means you accept the updated notice to the extent permitted by law.

25. Contact

SiteEngine Web Services LLC
931 Claeven Circle
Ft. Walton Bch., FL 32541
Okaloosa County
United States

Phone: (850) 368-9833
Support: support@siteengine.io
Privacy: privacy@siteengine.io
Abuse/Security: abuse@siteengine.io
Legal: legal@siteengine.io